We do things differently around here

  In a recent speech to some ERP customers, I was making the point that when implementing business software – the urge to customize is an opportunity. Not an opportunity to turn your company into a software development house, but an opportunity to improve...

Consultants to the Rescue

  Often, we’ll get an assignment to help with a implementation project that’s already kicked off. You can look at any number of studies, but a recent Standish Group survey of 8,380 projects found that 94 of 100 projects will pull back, reset the table and start...